Welcome to Absolute Sound Laboratories.
My name is Mark Wilson. I am the owner and sole proprietor of
Absolute Sound Labs. I have been involved in the audio industry
since 1964. As an audio professional, my career has been interesting.
During the 1970s, I was the National Service Manager for KLH. The
electronics industry is nothing if not an ever-changing and morphing
business. Change happened to KLH and so did my career.
During portions of the 1980s and 90s, I owned and operated a
large-scale consumer electronics repair business with 50 full-time
technicians and additional support staff. In those days, we put
approximately 5000 units per month across our work benches doing work
for a huge variety of well-known companies.
Businesses often change directions suddenly in attempting to keep up
with sometimes rapidly changing market conditions. This happened to us
during a time when I was becoming increasingly frustrated with city,
state and federal governments constantly telling small business people
what they can and can not do. So along came a day that brought with it
some sudden and big changes with one our very biggest accounts. it
seemed like the perfect time to drastically downsize our business to
something much smaller, and so we did.
Life can be good with smaller buildings and smaller payroll to meet.
We were basically running a smooth course for awhile... till "it" came
along. Not long after the turn of the new century, life changed again.
This time it was an unexpected major heart surgery that kept me out of
my shop for about half a year. Things pretty much really changed during
my extended absence so I found myself down-sized again, but this time
without planning for it. Did I mention that change happens? So we deal
with it and move on. In moving on, we gradually got back in the saddle
again and resumed a career as a professional audio tech specializing in
vintage and classic audio gear restorations.
A lot of repair shops talk about various levels of service.
Some will give clients a choice to barely fix a unit, or fix it better,
or really fix it... and
each level costing progressively more money. I understand that some
folks want to just fix the exact thing that is wrong and to not do the
other things that should be done. To some, making it work again is
enough. But as for me, I find it nearly impossible to do just enough to
make it work. I want to "really fix" equipment when I'm working on
it. That means doing it exactly as I would do it for
myself if I was planning to keep the unit and wanted maximum
performance, maximum reliability and maximum appearance value. This is
the same level of service that our clients receive every time. I'm not
satisfied till the equipment is restored to it's original operating
specifications or better. Other pages on our site will explain our
service more fully. Thanks for visiting our site..... Mark |
